Mailicity / Pricing

Pricing·Plainly stated

Honest pricing, plainly stated.

Mailicity is free while we're still early. No card to enter, no trial countdown, no asking for your details up front. Here's exactly where things stand.

Early access

Free while we're still here, together.

We're in the early days, and Mailicity is free for the families using it now — no credit card, no fourteen-day countdown, no upsell. You set it up, it looks after your parent's inbox, and it doesn't cost you anything while we're in this early stretch.

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Set up in under five minutes. Cancel any time, instantly.

§Section 1 · Why it's free right now

Two honest reasons.

First, Mailicity is early, and early products should earn their price by being good before they ask for money. We'd rather a small number of families use it, tell us what's wrong, and help us make it right — than charge for something still finding its feet.

Second, the families using Mailicity now are doing us a favour. You're the ones telling us what works and what doesn't, what's missing, what's confusing. That's worth more to us right now than a subscription fee. Being here early should be rewarded, not charged for.

Section 2 · The commitments

What to expect when pricing arrives.

We'll be just as straight with you about this, because we know subscriptions can feel like a trap — especially if you've been burned by services that auto-renew, creep their prices up, or quietly get worse.

Here's our commitment.

  • You'll get plenty of notice.

    When we introduce a price, the families already using Mailicity will hear about it well in advance — not a surprise charge, not a card you forgot you'd entered. Clear warning, with time to decide.

  • It'll be fair.

    We're looking at the kind of price you'd expect for a thoughtful subscription that looks after someone you love — in the range of a few coffees a month, not a phone bill. We're not building a product that gouges families caring for a parent.

  • Being here early will count for something.

    The families who joined while we were finding our feet won't be worse off for it. We'll make sure of that.

  • No dark patterns. Ever.

    No making it hard to cancel. No hiding the off switch. No "are you sure you want to leave your parent unprotected?" guilt-trips. If Mailicity isn't right for you, leaving will be as easy as joining.

Section 3 · The clean parts of the deal

What you're not paying for, ever.

Worth saying plainly, because it's part of the deal:

No ads.

Your parent's inbox is never advertising space.

No data sales.

We're paid by families, not by anyone buying data. More on our privacy page.

No hardware to buy.

Mailicity runs on the iPad your parent already has. There's no device, no dock, no cellular plan bundled in.

The price of Mailicity, now and later, is for the software and the service. Nothing else, hidden or otherwise.

Free to start. Easy to leave. Fair when it's not free.

Set up Mailicity on the iPad your parent already uses. No card needed.

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Free during early access · No card needed · Cancel any time · Designed in Australia

?The questions that come up

Questions, answered.

How much does Mailicity cost?

Mailicity is free during our early access period — no credit card required. When paid pricing is introduced, current families will get plenty of notice, and it'll be in the range you'd expect for a thoughtful subscription, not a large bill.

Is there a free trial?

Right now the whole thing is free while we're in early access — it's more than a trial, there's no countdown. You can use Mailicity at no cost while we're in this early stretch.

Do I need to enter a credit card?

No. There's no card required to start during early access.

What happens when Mailicity starts charging?

You'll be told well in advance — no surprise charges. You'll have time to decide whether to continue, and leaving will be straightforward if you choose to. Families who joined during early access won't be disadvantaged.

Is there a contract or lock-in?

No. You can cancel any time, instantly. Cancelling disconnects Mailicity and leaves your parent's email account exactly as it was.

Will I have to buy any hardware?

No. Mailicity works on the iPad your parent already has. There's no device or accessory to purchase.

How will pricing work — per parent, or per family?

We haven't finalised the structure yet. When we do, we'll aim to make it fair for families looking after more than one person. We'll communicate it clearly before anything changes.